Troubleshooting Questionnaire

By adminplrFloppy to Usb

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Troubleshooting Questionnaire

  • Are the cables connected properly? Getting a constant green and red light at power up? Is the red side (pin1 side) of the ribbon cable towards the power cable?
    -The ribbon cable may be inverted or cables are not connected properly. See the “How to Install a USB Floppy Drive” PDF document online to confirm that the cables are connected correctly
  • No red light at power up? Are the connections/cables loose? Is the unit or USB stick not getting power?
    -Try unplugging and re-plugging the ribbon cable (and 4 pin power cable) to make sure there is a solid connection o Still no red light at power up?
    -Try flipping dip switch 5. See “How to Change Dipswitches on the USB Floppy Drive” PDF document online for instructions. o Is the machine still able to work with a floppy drive? Did the original floppy disk work prior to installing the FDD2USB upgrade?
    -If the FDD2USB upgrade AND a known-working floppy drive will not work with the machine, then the problem may be with the floppy driver chip possibly being damaged/malfunctioning
  • No green light when reading/writing to USB stick? Getting floppy disk error/error code when trying to read/write the USB stick?
    -Non-compatible USB stick is being used. Try using multiple different brands of USB sticks to see if behavior changes
    -USB stick size too large. Make sure to use a stick that is 2GB or less
    -USB stick is not formatted properly. Try re-formatting and re-downloading to
    the USB stickNOTE: Re-formatting a USB stick will clear out (delete) the current files on the
    stick
    -The dipswitch configuration is incorrect. Contact PLR for dipswitch settings
  • For Tajima and Melco Machine Owners: Try Re-installing / Re-configuring your machine after the FDD2USB upgrade has been installed into the machine.
    -Look in the machine’s manual for instructions on how to Re-install (reinstallation software is required) or Re-configure the machine.

Please see the PDF forms online for additional explanations for the following
troubleshooting help at: Services Plr Electronic